Smith (smĭth) n., a craftsperson or artisan. A recognized specialist in a field that often requires years of apprenticeship to reach status or title. A communication expert.
Without information, education, and decision support, a high-deductible plan in the hands of an employee is a lot like that underutilized smartphone in the hands of your grandfather.
People may not read, but they do pay attention to things that matter most — like food or threats to our safety — and filter out the rest.
Don't, stop at, “People don’t read!” Grab their attention with something worthwhile.
There can be organizational barriers that stop your communication plan from having the desired outcomes. Smith clients trust us to identify these obstacles and then help them remove or work around them.
