Archive: Jun 2020

People shouldn’t have to work hard to absorb content. One of the most common complaints from clients is that employees don’t read.

What the organizers perceived as noise was, in fact, the most important thing—participation. Blackout Tuesday was a success because it got millions of people to express themselves on behalf of an issue when they might otherwise have stayed silent.

To really deal with unconscious bias, you have to see it for yourself, but simply telling you it’s there isn’t always enough.

I’d say communication is much like a simple algebraic expression; it’s a combination of symbols, variables, elements and processes that combine to produce an outcome. When done right, it’s known as strategic communication.