Employee Communication

Comparing these multiple plans can be challenging for employees because there are many variables must be compared against one another.

Hold on, I’m going to get all emotional on you … A few years ago, a client asked me to…

Employee communicators can benefit from work being done in fields like positive psychology, behavioral economics, and organizational psychology.

When employee surveys suffer from reduced participation, disengaged responses and false data points, the culprit is likely survey fatigue rather than the quality of the survey architecture.

To design communications that improve the retention and retrieval of information, a little understanding of how memory works can help.

To create good content and communications, you should try to see the world as the audience sees it. experiencing at that moment.

Let’s seize on this moment to have a collective financial wake-up call and fundamental conversation about the state of our finances. Because let's face it — another coronavirus, financial crisis or natural disaster will come.

A survey of your workforce could give you actual data to use in your decision making, leading to more effective outcomes and greater performance.

A COVID-19 microsite Smith has created could serve as a model for reaching your most vital audiences.

Employers are more and more an important information source for their employees. Those who understand where we are and who become intentional in their approach can build on this moment to form lasting partnerships with their employees.